MyIndexLifeMyIndexLife ("we," "us," or "our") is a lead-generation platform operated by Appointment House LLC. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit myindexlife.com (the "Site") or interact with our services.
1. Information We Collect
Personal Information You Provide
When you complete a form, quiz, or request on our Site, we may collect the following information directly from you:
- Full name (first and last)
- Email address
- Phone number
- Age, date of birth, or age range
- General financial information you voluntarily provide (e.g., income range, savings goals)
- Health-related information relevant to insurance eligibility that you voluntarily disclose
- Any other information you choose to submit through our forms or communications
Information Collected Automatically
When you visit the Site, we automatically collect certain technical and usage data, including:
- IP address and approximate geographic location
- Browser type, version, and operating system
- Device type (desktop, mobile, tablet) and screen resolution
- Pages viewed, time spent on pages, and navigation paths
- Referring URL and search terms that led you to our Site
- Date and time of your visit
- Unique device identifiers and cookie data
Information from Third Parties
We may receive information about you from advertising platforms, social media networks, data enrichment providers, and analytics services that help us better understand our audience and improve our marketing efforts.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To connect you with licensed, independently contracted insurance professionals who can provide quotes and information about indexed universal life (IUL) and related insurance products
- To respond to your inquiries and provide customer support
- To send you marketing communications, educational content, and promotional materials related to life insurance and financial planning (with your consent where required by law)
- To personalize your experience on our Site and deliver content relevant to your interests
- To analyze Site usage, improve our services, and optimize our marketing campaigns
- To detect, prevent, and address fraud, abuse, or other harmful activity
- To comply with legal obligations and enforce our terms of service
3. How We Share Your Information
Important: MyIndexLife is a lead-generation service. When you submit your information through our Site, you are requesting to be contacted by one or more licensed insurance professionals regarding indexed universal life insurance and related products. Your personal information will be shared with these professionals so they can assist you.
We may share your personal information with the following categories of recipients:
Licensed Insurance Professionals
We share your name, contact information, and any details you provide through our forms with licensed, independently contracted insurance agents and agencies. These professionals may contact you by phone, email, or text message to discuss insurance products that may be suitable for your needs. Once your information is shared with an insurance professional, their use of your data is governed by their own privacy policies.
Service Providers
We share information with third-party vendors who perform services on our behalf, including website hosting, email delivery, analytics, customer relationship management, and advertising. These providers are contractually obligated to use your data only for the purposes we specify.
Advertising & Analytics Partners
We share certain data (such as hashed email addresses, device identifiers, and browsing behavior) with advertising platforms and analytics providers to measure the effectiveness of our marketing campaigns, deliver targeted advertisements, and build custom or lookalike audiences.
Legal & Compliance
We may disclose your information if required to do so by law, regulation, subpoena, court order, or other legal process, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers
If Appointment House LLC or MyIndexLife is involved in a merger, acquisition, asset sale, or bankruptcy, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.
4. Cookies & Tracking
We use cookies, web beacons, tracking pixels, and similar technologies to collect information about your interactions with our Site. These technologies help us:
- Remember your preferences and settings
- Understand how you navigate and use our Site
- Measure the performance of our advertising campaigns
- Deliver relevant advertisements to you on other websites and platforms
- Analyze aggregate traffic patterns and Site usage
Types of Cookies We Use
- Essential Cookies: Required for the Site to function properly (e.g., form submission, security).
- Analytics Cookies: Help us understand how visitors interact with the Site (e.g., Google Analytics, Meta Pixel).
- Advertising Cookies: Used to deliver relevant ads and track campaign performance across platforms (e.g., Facebook Pixel, Google Ads conversion tracking).
- Functional Cookies: Remember your choices and preferences to enhance your experience.
Third-Party Tracking
Our Site may include tracking pixels and scripts from third-party advertising and analytics platforms, including but not limited to Google Analytics, Google Ads, Meta (Facebook/Instagram) Pixel, and other marketing tools. These third parties may collect data about your online activity over time and across different websites. We do not control the data collection practices of these third parties; please review their respective privacy policies for more information.
Do Not Track
Our Site does not currently respond to "Do Not Track" browser signals. However, you can manage your cookie preferences through your browser settings or by using the opt-out mechanisms described below.
5. Your Rights & Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information:
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may request that we correct inaccurate or incomplete personal information.
- Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
- Opt-Out of Sale/Sharing: You may opt out of the sale or sharing of your personal information for targeted advertising purposes.
- Opt-Out of Marketing: You may unsubscribe from marketing emails by clicking the "unsubscribe" link in any email, or by contacting us directly.
- Withdraw Consent: Where we rely on consent, you may withdraw it at any time, though this will not affect the lawfulness of processing prior to withdrawal.
To exercise any of these rights, please contact us at privacy@myindexlife.com. We will respond to verifiable requests within the timeframe required by applicable law (typically 30 to 45 days).
California Residents: Under the California Consumer Privacy Act (CCPA/CPRA), you have the right to know what personal information we collect, request its deletion, and opt out of its sale or sharing. To submit a request, email privacy@myindexlife.com with the subject line "CCPA Request."
Managing Cookies
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling cookies may affect the functionality of our Site. You can also opt out of interest-based advertising through the following resources:
- Network Advertising Initiative: optout.networkadvertising.org
- Digital Advertising Alliance: optout.aboutads.info
- Google Ads Settings: adssettings.google.com
6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include encrypted data transmission (SSL/TLS), secure server infrastructure, access controls, and regular security assessments.
However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security. You provide your information at your own risk.
7. Children's Privacy
Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete that information as promptly as possible. If you believe a child has provided us with personal information, please contact us at privacy@myindexlife.com.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.
9. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: privacy@myindexlife.com
- Operated by: Appointment House LLC
- Website: myindexlife.com