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Accessibility Statement

Our commitment to an inclusive digital experience

Last Updated: March 14, 2026

Our Commitment

MyIndexLife is committed to ensuring digital accessibility for people of all abilities. We believe everyone deserves equal access to information about their financial future, and we continually work to improve the usability of our website for all visitors.

Conformance Status

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards. These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

While we aim for full WCAG 2.1 Level AA conformance, we recognize accessibility is an ongoing effort. We are continuously reviewing and improving our site to meet or exceed these standards.

Accessibility Features

Our website incorporates the following accessibility features:

  • Keyboard navigation — All interactive elements, including forms, buttons, and navigation links, are fully operable using a keyboard alone.
  • Semantic HTML — We use proper heading hierarchy, landmark regions, and ARIA labels to ensure assistive technologies can accurately interpret page structure.
  • Focus indicators — Visible focus outlines are displayed on all interactive elements to support keyboard and switch-device users.
  • Alternative text — Meaningful alt text is provided for all informative images. Decorative images are marked appropriately so screen readers can skip them.
  • Color contrast — Text and interactive elements meet or exceed WCAG 2.1 Level AA contrast ratio requirements (4.5:1 for normal text, 3:1 for large text).
  • Motion sensitivity — Animations and transitions respect the prefers-reduced-motion operating system setting, reducing or disabling motion for users who prefer it.
  • Touch-friendly targets — All tap targets (buttons, links, form controls) meet a minimum size of 48 by 48 pixels for comfortable mobile interaction.
  • Responsive design — Content reflows and remains readable across screen sizes without requiring horizontal scrolling at up to 400% zoom.

Feedback & Contact

We welcome your feedback on the accessibility of MyIndexLife. If you encounter any accessibility barriers, have difficulty accessing content, or have suggestions for improvement, please contact us:

Email: accessibility@myindexlife.com

We aim to respond to accessibility feedback within two business days and to resolve reported issues as quickly as possible.

Compatibility

MyIndexLife is designed to be compatible with the following assistive technologies and browsers:

  • Modern versions of Chrome, Firefox, Safari, and Edge
  • Screen readers including VoiceOver (macOS/iOS), NVDA, and JAWS
  • Browser zoom up to 400%
  • Voice control and switch navigation devices

Ongoing Efforts

We are committed to maintaining and improving accessibility across our site. Our ongoing efforts include:

  • Regular manual and automated accessibility audits
  • Training our team on accessible design and development practices
  • Incorporating accessibility testing into our development workflow
  • Engaging with users who rely on assistive technologies to gather real-world feedback

This statement was last reviewed and updated on March 14, 2026.